NBC Miss Universe – What Did You Think?

August 24, 2009

Miss Universe 2009 just finished, and congratulations to Miss Venezuela. You never know what those judges are looking for, and that’s like applying for promotion, prestigious business school, or for some people, just a simple job in this recession. Sure, you have to be lucky, but more often, you need not only luck, but also [...]

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Unusual But Achievable Customer Service

August 20, 2009

3 Minutes and 14 Seconds.  That’s how long it took for one of my banks to tell me that the department I was trying to reach was closed for the day.  It took approximately 2 minutes just to reach the live operator, and she had to go through more security questions before I had the [...]

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Are There Town Hall Meetings Taking Place in Mesa?

August 19, 2009

There are lots of town hall meetings taking place all across America.  Every meeting is discussing health care issues. Mesa is no exception. I see one problem.  There are people who vote against anything if it’s not an idea suggested by their favorite party. If you need to challenge anything, know your stuff well.  Don’t [...]

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Apple Over Delivers Again

August 17, 2009

My friend Jay has a four year old Mac laptop.  He didn’t know what was wrong with his wireless connection, so he took it to the local Mac dealer. They didn’t know what was wrong, and now they’re sending him a brand new MacBook, straight from the manufacture. Here is something to remember. 1. Jay dealt [...]

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Claim Jumper Runs A Smart Business

August 14, 2009

Claim Jumper does things different.  Their desserts are so huge. People shouldn’t be eating these kinds of stuff when they’re already full. But customers love them. Why? People don’t always love them because they can eat more food.  But they love because eating these unusual desserts give them the power to tell a story. If Claim Jumper listened [...]

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Dennis @ AutoZone in Mesa AZ Rocks

August 13, 2009

I hardly make posts like this because it only pertains to people shop there, but I experienced something worthwhile mentioning last night. After my battery died, I called up a few places like Pepboys, Midas and AutoZone to check how much it’d cost to have someone install one for me. Shortly after speaking with the [...]

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How to Live Life With No Regrets

August 12, 2009

Japan doesn’t love Google.  Yahoo, on the other hand, is the No.1 used search engine there.  Germany doesn’t think BMW is luxury.  Mercedes, likewise in US, is a luxury vehicle there, but not BMW. Australia doesn’t use “nickles” or “dimes” in their AUS$ currency.  5 cents, 10 cents and “notes” are used there. Korea doesn’t [...]

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Positioning Your Mesa Business As the Center of Industry

August 10, 2009

Brian Clark (aka Copyblogger) published a new report last week, Authority Rules (you can just download the report).  This is a serious stuff.  Brian goes on to tell us how to build authority on the web.  Let’s say you have a business in Mesa and want to dominate the market.  But there are three competitors [...]

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How to Generate Word of Mouth Marketing In Mesa

August 7, 2009

Do you need inexpensive, yet powerful word of mouth marketing ideas? It’s very simple, but you’ll see how powerful this method works. First you’ll create a ONE day promotion worth talking about. Second you get a hold of someone influential, such as Mike Gossie of East Tribune’s What’s the Deal? or radio and TV stations. Third, [...]

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Time to Ask Hard Questions

August 6, 2009

Ask your organization why they prefer using PC over Mac, they’d probably tell you because majority of others use it (and they never question).  Ask your friends why they don’t tweet, they’d probably tell you because they don’t understand the value (and they never question).  Ask college students if they have a plan after graduation, [...]

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