August 20, 2009
3 Minutes and 14 Seconds. That’s how long it took for one of my banks to tell me that the department I was trying to reach was closed for the day. It took approximately 2 minutes just to reach the live operator, and she had to go through more security questions before I had the [...]
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August 17, 2009
My friend Jay has a four year old Mac laptop. He didn’t know what was wrong with his wireless connection, so he took it to the local Mac dealer.
They didn’t know what was wrong, and now they’re sending him a brand new MacBook, straight from the manufacture.
Here is something to remember.
1. Jay dealt directly with Mac [...]
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