From the monthly archives:

August 2009

How to Overcome Fear of Public Speaking

August 31, 2009

On Mondays, I take night classes completing masters program.  It’s a busy work and involves a lot of presentations. 
When I present, people ask me how I have managed to overcome fear of public speaking (and speaking in English at the same time).
The truth is, I still fear as much as other people do every time [...]

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What Customers Really Want

August 26, 2009

I was watching this video by Tony Robbins.  I own several of his products at home and work, I find him truly inspirational.
However, there are jealous critics who speak against Tony because his educational background doesn’t have  Master’s in psychology while Tony teaches Neuro-Linguistic programming.
But needless to say, Tony is widely successful today and those [...]

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The Secret of Successful Entrepreneur

August 25, 2009

These things are hard to do, but not necessarily difficult.
 
1. Getting male singers to join the church choir
2. Starting to work out every day
3. Selling products online.
 
Then there are tasks both hard and difficult. 
1. Getting a Doctoral degree 
2. Studying Physics
3. Solving health care issues
4. Getting crowned as Miss Universe 
 
Turns out that the most of us [...]

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NBC Miss Universe – What Did You Think?

August 24, 2009

Miss Universe 2009 just finished, and congratulations to Miss Venezuela.
You never know what those judges are looking for, and that’s like applying for promotion, prestigious business school, or for some people, just a simple job in this recession.
Sure, you have to be lucky, but more often, you need not only luck, but also ability to [...]

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Unusual But Achievable Customer Service

August 20, 2009

3 Minutes and 14 Seconds.  That’s how long it took for one of my banks to tell me that the department I was trying to reach was closed for the day.  It took approximately 2 minutes just to reach the live operator, and she had to go through more security questions before I had the [...]

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Are There Town Hall Meetings Taking Place in Mesa?

August 19, 2009

There are lots of town hall meetings taking place all across America.  Every meeting is discussing health care issues.
Mesa is no exception.
I see one problem.  There are people who vote against anything if it’s not an idea suggested by their favorite party.
If you need to challenge anything, know your stuff well.  Don’t vote against it [...]

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Apple Over Delivers Again

August 17, 2009

My friend Jay has a four year old Mac laptop.  He didn’t know what was wrong with his wireless connection, so he took it to the local Mac dealer.
They didn’t know what was wrong, and now they’re sending him a brand new MacBook, straight from the manufacture.
Here is something to remember.
1. Jay dealt directly with Mac [...]

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Claim Jumper Runs A Smart Business

August 14, 2009

Claim Jumper does things different.  Their desserts are so huge.
People shouldn’t be eating these kinds of stuff when they’re already full.
But customers love them.
Why?
People don’t always love them because they can eat more food.  But they love because eating these unusual desserts give them the power to tell a story.
If Claim Jumper listened to the rational mind, the [...]

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Dennis @ AutoZone in Mesa AZ Rocks

August 13, 2009

I hardly make posts like this because it only pertains to people shop there, but I experienced something worthwhile mentioning last night.
After my battery died, I called up a few places like Pepboys, Midas and AutoZone to check how much it’d cost to have someone install one for me.
Shortly after speaking with the attendanat at [...]

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How to Live Life With No Regrets

August 12, 2009

Japan doesn’t love Google.  Yahoo, on the other hand, is the No.1 used search engine there. 
Germany doesn’t think BMW is luxury.  Mercedes, likewise in US, is a luxury vehicle there, but not BMW.
Australia doesn’t use “nickles” or “dimes” in their AUS$ currency.  5 cents, 10 cents and “notes” are used there.
Korea doesn’t include 0 for [...]

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