How Do You Handle Negative Feedback?

by Tak Hikichi on June 30, 2009

standout

I was reading YouTube blog and came across the following post.  How to Handle Influx of Feedback.  

It basically said to…

  • Don’t over-react
  • Moderate comments
  • Ignore (anyone who’s rude)

I couldn’t agree with it any better.

I’ll be the first one to admit that if someone tells me that he enjoyed my post or gave her a new perspective, I’d be glad to hear.  It’s so much easier to digest it than a comment that says “You have no clue what you’re talking about…”

Bloggers Are Often Misunderstood

But here’s what I think:  Sometimes, bloggers are simply misunderstood by the readers.  Some people believe bloggers do what they do because they want to tell others what to do.   While there are certainly people who have such agendas, I beg to differ in my case.

I don’t want people to believe anything I say at face value.  I want people to look into the questions I raise as a blogger.  Look into the questions and ask yourself, your workplace, your boss, your industry, and see if there are better, more effective, efficient, productive ways of doing things.  Bloggers aren’t blogging just because they want to meet their ego.  Bloggers care about the issue enough to bring up something.  They don’t know your business, your style, your company or anything.  You on the other hand knows what you’re doing — just not always.  This is where a blog like this comes in to ask you some hard questions that would hopefully provoke you into asking even harder questions about everything you do.

What If You Receive Negative Feedback?

So if I get a negative feedback, I’d say to myself “So what?”  Not “So what?” in a sense that what you’re saying doesn’t matter, but in a sense that no matter what people tell me, I don’t need to live the life others expect me to live.  So it’s not “right” or “wrong” about what I or other bloggers say, but it’s about whether or not I have opinions or ideas I’d like to express.  Some people get it, while majority of others don’t, and it’s the matter of searching the ones who get it until following occurs (one way or two ways) and the ideas spread.

Creating Social Movements

Sometimes, ideas get bigger than the people, and become a movement.  In fact, lots of bloggers have been responsible for starting remarkable social movements.   City like Mesa needs all kinds of people with different ideas.  Different ideas make things vibrant, dynamic and engaging.  Just imagine a city with no diverse ideas, how boring and stagnant would that city be?

How about you?  Do you have cool ideas to share?  Then when you announce your ideas, can you be transparent, human, visiable, authentic  instead of hiding behind an avatar or computer?

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